Terms & Conditions

• 1. Promotion Period & Discount
  GOOLOO Oktoberfest Deals will start on August 29th, 2025, and end on September 22nd, 2025. During this period, all customers can enjoy exclusive discounts of up to 64%.
  
• 2. Free Gift
  A FREE Sweatshirt with orders over £150!
• 3. Refund
  Refunds for orders placed during the sale will be issued based on the amount paid. 
• 4. Return Shipping Cost
  Customers are responsible for shipping and return shipping costs unless the return is due to a product defect or an error. 
• 5. Order Cancellation Fee
  If you refuse or cancel an order after shipment, a restocking/handling fee may apply. The fee amount depends on the order specifics. 
• 6. Address Change & Delivery Refusal
  Once an order is shipped, changes to the shipping address or refusal of delivery may incur additional fees. 
• 7. Defective Product
  Report any product defects within 48 hours of delivery. Claims submitted after this window will not be eligible for resolution. 
• 8. Limited Stock
  All products are subject to availability. We cannot guarantee stock levels for specific items during the promotion. 
• 9. Promotion Modification
  GOOLOO reserves the right to adjust or cancel this promotion at any time without prior notice. 
• 10. Final Authority
  GOOLOO holds sole discretion in interpreting these terms.