Q1: What is the operating temperature of this unit, and how should it be stored?
A: The unit can operate within a temperature range of -40℃ to 60℃ (-40℉ to 140℉). To maintain performance and safety: Do not use or store the unit in environments exceeding 60℃ (140℉); avoid leaving the unit in a hot vehicle for extended periods. Otherwise, it may cause safety hazards or irreversible damage to the battery.
Q2: How do I start a vehicle using this unit?
A: Please refer to the section “How to Use the Jump Starter” in the user manual for detailed instructions.
Q3: How do I know if this unit is properly connected to the vehicle?
A: After connecting the clamps to the vehicle battery, check the LED on the jumper cable. A solid green light means the connection is correct. A solid red light indicates reverse polarity.
Q4: How does the jump starter identify if a vehicle is 12V or 24V?
A: The jump starter automatically detects the vehicle's voltage under normal conditions. If the battery voltage is too low for automatic detection, manually press and hold the 12V or 24V button for 2 seconds to select the correct voltage before starting.
Q5: How many times can this unit jump-start a vehicle?
A: Under full charge, this unit can jump-start a 12V vehicle approximately 65 times, or a 24V vehicle approximately 40 times.
Q6: How long does it take to charge this unit?
A: Approx. 3.7 hours through the Quick Charge (PD 65W) input port.
Q7: How many times can this appliance charge for the phone?
A: The number of charges depends on your phone's battery capacity. For example, it can fully charge an iPhone 11 up to 15 times.
Q8: Can this unit charge other devices while jump starting a vehicle?
A: No.
Q9: What is the lifespan of the unit?
A: It can be used for 3-5 years under normal conditions.
Q10: How often should I recharge the unit?
A: We recommend recharging the unit every 3 months to maintain optimal battery health.
